Delivery & turnaround
Everything is printed to order in Andover, Hampshire, then sent out across the UK. Here's how long each stage takes.
Delivery options
Delivery is calculated at checkout. Times below start from dispatch, not from when you order.
UK Standard Delivery
£4.95
Typically 3–5 working days after dispatch
UK Express Delivery
£8.95
Typically 1–2 working days after dispatch
Collection from Andover
Free
Collect once we confirm your order is ready
From order to doorstep
Personalised products are made for you, so production time comes before delivery time.
- Step 1
Artwork review
We check your approved design for resolution, sizing and placement — usually the same working day.
- Step 2
Production
Most personalised orders are produced within 2–4 working days. Larger runs are scheduled and confirmed by email.
- Step 3
Quality check
Every item is inspected before it is packed. Anything below standard is reprinted, not shipped.
- Step 4
Dispatch & tracking
You receive a dispatch email with tracking where the carrier provides it.
Need it for a specific date?
Tell us the date at checkout or before you order and we'll confirm whether it's achievable. For events and team orders, get in touch early so we can schedule production.
Ask about a deadlineCollection from Andover, United Kingdom
Local customers can collect free of charge. Choose collection at checkout and we'll email you as soon as your order is ready, along with collection details and opening hours.
Returns & refunds